Privacy Policy

1. Introduction

Caliberate ("we," "us," or "our") operates the Caliberate athletic training platform (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Platform. By creating an account or using our services, you agree to the practices described in this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name (first and last)
• Email address
• Password (stored in hashed form)
• Account role (athlete or coach)

2.2 Athlete Profile Information

To personalize your training experience, we may collect:

• Date of birth
• Height and weight
• School year / graduation year
• Athletic events and specializations
• Team affiliations and coach associations
• Training history and personal records

2.3 Training and Performance Data

When you use the Platform, we collect data related to your athletic performance, including:

• Workout logs and session data
• Video submissions and AI-generated analysis
• Performance metrics, splits, and progression data
• Training schedules and program assignments

2.4 Wearable Device Data (WHOOP Integration)

If you choose to connect a WHOOP device or other supported wearable through our Platform, we may receive the following data from the WHOOP API:

• Sleep data— duration, sleep stages, sleep quality scores, and sleep consistency
• Recovery data— recovery scores, heart rate variability (HRV), and resting heart rate
• Workout/strain data — strain scores, calorie expenditure, and activity duration
• Heart rate and physiological data — continuous heart rate readings, respiratory rate, and skin temperature

This data is only collected when you explicitly authorize the connection. You may disconnect your wearable device at any time through your account settings, which will stop further data collection from that device.

2.5 Usage and Technical Data

• Device type, browser, and operating system
• IP address and general location
• Pages visited and features used
• Crash reports and performance logs

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Personalize training recommendations and AI-powered coaching insights
• Enable coaches to view and manage their athletes' training data
• Generate performance analytics, video analysis, and progress reports
• Correlate wearable device data with training performance to provide recovery and readiness insights
• Communicate with you about your account and our services
• Ensure platform security and prevent fraud

4. How We Share Your Information

We do not sell your personal information. We may share your data in the following circumstances:

• With your coach— If you are an athlete linked to a coach on the Platform, your coach may access your profile information, training data, performance metrics, and (if connected) wearable device data to guide your training.
• Service providers— We work with third-party providers (hosting, analytics, AI processing, payment processing) who access data only as needed to perform services on our behalf.
• Legal requirements — We may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes. Wearable device data is retained only while your device integration is active and your account remains open.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption of data in transit (TLS) and at rest, secure password hashing, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Minors and Parental Consent

Our Platform may be used by athletes under the age of 18. If you are under 18, you must have consent from a parent or legal guardian to use the Platform. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have collected personal information from a child under 13 without proper consent, we will take steps to delete that information promptly. Parents or guardians may contact us to review, update, or request deletion of their child's information.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Withdraw consent for wearable device data collection by disconnecting your device
• Opt out of non-essential communications
• Request a portable copy of your data in a standard format

To exercise any of these rights, please contact us using the information below.

9. Third-Party Services

Our Platform integrates with third-party services including WHOOP (wearable data), AI providers (training analysis), and payment processors. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through a notice on the Platform. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Caliberate
Email: privacy@caliberate.io